314-282-3640 Central
716-312-4625 Eastern
702-800-7468 Western
888-417-SHOT (7468) - Toll Free

Phone Hours

Customer Support Representatives are available 24 hours a day, 7 days a week

Product Specialists and Sales Team

Monday through Friday, 8AM to 5PM Eastern Time

Warehouse Warehouse
423 Bussen Underground Rd.
St. Louis, MO. 63129

Hockeyshot - Get Into Training

How can we help you?

Thank you very much for shopping at, the largest online hockey training aids retailer worldwide! Your satisfaction is our top priority! Our team of hockey experts are standing by to serve you.

Ask your question

Enter your question below for instant answers. If you need more information or assistance, you can escalate your question to one of our support or sales representatives.

Live Chat - Instant Connection

To speak with one of our agents right away, with no wait time, we recommend using our live chat feature. This will not install anything on your computer and is a secure window to place your order. Our live chat department has a very knowledgeable staff to assist you. Click below to use our live chat service.

Answers to Popular Questions

We do our best to get back to all customers as quickly as possible, but after business hours you may also find answers based on popular questions below or by using the "Have a Question" feature in the lower-left corner of every page.

Here are some answers to frequently asked questions.

How do I track my order?
Do you ever have free shipping?
When will my order ship?
How much is my shipping?
Where is my order shipping from?
How do I find a coupon code?
How do I return my product?
Has my order shipped?
How do I change quantities or cancel an item in my order?
Do you have a low price guarantee?
Do you ship internationally?
What are my payment choices?
I received the wrong product.

Still have questions or need assistance?

Contact us by phone: 888-417-SHOT or send us an Email at

Our Customer Support Representatives are available 24 hours a day, 7 days a week and are happy to help with questions about existing orders, product related questions or to place an order by phone. Outside of our regular business hours, agents will also be able to set up a call back request from a product specialist or a member of our sales team. Our product knowledge specialists and sales team are available Monday through Friday, 8AM to 5PM Eastern Time.