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Thank you very much for shopping at HockeyShot.com, the largest online hockey training aids retailer worldwide! Your satisfaction is our top priority! Our team of hockey experts are standing by to serve you.
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Live Chat - Instant Connection
To speak with one of our agents right away, with no wait time, we recommend using our live chat feature. This will not install anything on your computer and is a secure window to place your order. Our live chat department has a very knowledgeable staff to assist you. Click below to use our live chat service.
Answers to Popular Questions
We do our best to get back to all customers as quickly as possible, but after business hours you may also find answers based on popular questions below or by using the "Have a Question" feature in the lower-left corner of every page.
Here are some answers to frequently asked questions.
How much is my shipping?
Where is my order shipping from?
Do you ever have free shipping?
Is stopping an issue with the Extreme Glide Synthetic Ice?
When will my order ship?
Do you ship internationally?
What type of puck can I use with a shooting pad?
How long do Dryland Flooring Tiles last?
How do I use a coupon?
Can you use Pledge as polish on your slide board?
What are my payment choices?
Which is better the One Timer or the Bungee Cord Model?
How long does it take for the Roll-up Shooting Pad to flatten out?
Can you shoot with the Green Biscuit?
What is the difference between the Green Biscuit and the Flypuck?
How do I contact you?
Is the price per tile on the flooring?
How do I track my order?
Is the netting attached to the EZ Goal, or do we have to install it?
Has my order shipped?
Customer Support Representatives are available 24 hours a day, 7 days a week
Product Specialists and Sales Team
Monday through Friday, 8AM to 5PM Eastern Time
Still have questions or need assistance?
Contact us by phone toll free: 888-417-SHOT or send us an Email at firstname.lastname@example.org.
Our Customer Support Representatives are available 24 hours a day, 7 days a week and are happy to help with questions about existing orders, product related questions or to place an order by phone. Outside of our regular business hours, agents will also be able to set up a call back request from a product specialist or a member of our sales team. Our product knowledge specialists and sales team are available Monday through Friday, 8AM to 5PM Eastern Time.